Do your products come with a Guarantee?
All of the paper and DVD products we ship come with satisfaction guarantee. You can return it (under reasonable conditions) if you are dissatisfied for any reason with a request for a refund and your comments within 6 weeks of receipt Your satisfaction with our products is fully guaranteed. If an item does not live up to your expectations, return it in good condition with your invoice or packing slip within 6 weeks for a full refund. Please include your comments regarding the reason for the return.
We have endeavored to ensure the accuracy of the information in our publications. Please note, however, that considering the vast quantity and the complexity of modern service information, we cannot warrant the accuracy or completeness of the information included.
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If you are dissatisfied for any reason with a physical product which you have purchased from us, please return it , with a request for a refund and your comments in good condition with your invoice or packing slip within 6 weeks of receipt for a full refund. Please include your comments regarding the reason for the return.
Software
Because of problems with software piracy, eBahn® CDs/DVDs may only be returned either:
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