Satisfaction Guarantee
- Maurice Iglesias (Unlicensed)
- Mike B
- Virginia Ivey (Unlicensed)
Do your products come with a Guarantee?
We guarantee satisfaction with our books when you purchase directly from us. If you purchase from one of our distributors or a bookseller, please consult that company for their customer support policies.
Disclaimer
We have endeavored to ensure the accuracy of the information in our publications as of the date of their publication. Please note, however, that considering the vast quantity and the complexity of modern service information, we cannot warrant the accuracy or completeness of the information included. Vehicle manufacturers and Tool manufacturers are constantly updating their recommended maintenance procedures and requirements. If there is any doubt about what procedures apply to a specific model or model year, remember that the service department at your vehicle's dealership is the source for the latest maintenance information. Before every attempt to work on your vehicle, consult Warnings & Cautions before attempting any repair work.
Paper books
Problems: If you are dissatisfied for any reason with a physical product which you have purchased from us, please Contact Us.
Return of Merchandise
Please include your comments regarding the reason for the return in your request. Authorized returns will be issued an RMA code and return address shipping information, which is required in order to accept and process your return. Returns must be in good condition with your invoice or packing slip within 4 weeks for a full refund.